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Version: 1.0.x

Error Event

This event is helpful for development level troubleshooting while integrating SDK.

Whenever any invalid configuration provided or server/network errors arise, this event will trigger with a specific error code and message.

This event can ease your development process.

We have depicted a specific error name with code and message in the below table.

Error NameCodeMessage
INVALID_API_KEY4001apikey provided in the token is empty or invalid, please verify it on the dashboard.
INVALID_TOKEN4002token is empty or invalid or might have expired.
INVALID_MEETING_ID4003meetingId is empty or invalid, please verify it or generate new meetingId using the API.
INVALID_PARTICIPANT_ID4004participantId is empty or invalid, it shouldn't contain any whitespaces.
DUPLICATE_PARTICIPANT4005Leaving meeting, since this participantId joined from another device.
ACCOUNT_DEACTIVATED4006It seems your account is deactivated by VideoSDK for some reason, you can reach out to us at support@videosdk.live.
ACCOUNT_DISCONTINUED4007Server will respond you with specific message.
INVALID_PERMISSIONS4008permissions provided in the token are invalid, please don't use allow_join or allow_mod with ask_join.
MAX_PARTICIPANT_REACHED4009You have reached max partcipant limit in a meeting to increase contact at support@videosdk.live :)
MAX_PARTCIPANT_REACHED4009You have reached max partcipant limit in a meeting.
MAX_SPEAKER_REACHED4010You have reached max speaker limit in a meeting.
START_RECORDING_FAILED4011Recording start request failed due to an unknown error.
STOP_RECORDING_FAILED4012Recording stop request failed due to an unknown error.
START_LIVESTREAM_FAILED4013Livestream start request failed due to an unknown error.
STOP_LIVESTREAM_FAILED4014Livestream stop request failed due to an unknown error.
INVALID_LIVESTREAM_CONFIG4015Livestream 'outputs' configuration provided was invalid.
START_HLS_FAILED4016HLS start request failed due to an unknown error.
STOP_HLS_FAILED4017HLS stop request failed due to an unknown error.
PREV_RECORDING_PROCESSING4018Previous recording session is being processed, please try again after few seconds!
PREV_RTMP_RECORDING_PROCESSING4019Previous RTMP recording session is being processed, please try again after few seconds!
PREV_HLS_STREAMING_PROCESSING4020Previous HLS streaming session is being processed, please try again after few seconds!
RECORDING_FAILED5001Recording stopped due to an unknown error.
LIVESTREAM_FAILED5002Livestream stopped due to an unknown error.
HLS_FAILED5003HLS stopped due to an unknown error.
RECORDING_DURATION_LIMIT_REACHED5004Recording has been automatically stopped by the system, due to max duration limit of 2 hours reached for a single Recording
LIVESTREAM_DURATION_LIMIT_REACHED5005Livestream has been automatically stopped by the system, due to max duration limit of 2 hours reached for a single RTMP
HLS_DURATION_LIMIT_REACHED5006Hls has been automatically stopped by the system, due to max duration limit of 2 hours reached for a single HLS
ERROR_STARTING_VIDEO3011Some error occured during starting the video
ERROR_STARTING_AUDIO3012Some error occured during starting the audio.
ERROR_STARTING_SCREENSHARE3013Some error occured during starting the screen share.

Event Code

You can get all the error codes from VideoSDKErrors which is a Map<int, Map<String, String>> containing all the errors.


//add listener for the error events.
_meeting.on(Events.error, (error) {
log("VIDEOSDK ERROR :: " +
error['code'].toString() +
" :: " +
error['name'].toString() +
" :: " +
error['message'].toString());
});