Meeting Error Codes - Flutter

If you encounter any of the errors listed below, refer to the Developer Experience Guide, which offers recommended solutions based on common error categories.

1. Errors associated with Organization

This table lists errors that occur due to the configuration and limitations within your organization’s account. These include account status, participant limits, and add-on service availability.

Name	Code	Message
ACCOUNT_DEACTIVATED	4006	Your account has been deactivated. Please contact VideoSDK support.
ACCOUNT_DISCONTINUED	4007	Your account has been discontinued. Please reach out to support for more details.
MAX_PARTICIPANT_REACHED	4009	You have reached the maximum participant limit for this meeting.
MAX_SPEAKER_REACHED	4010	The maximum number of speakers for this meeting has been reached.
MAX_SPEAKER_LIMIT_REACHED_ON_ORGANIZATION	4026	Your organization has reached the maximum number of speakers allowed.
MAX_VIEWER_LIMIT_REACHED_ON_ORGANIZATION	4027	Your organization has reached the maximum number of viewers allowed.
ADD_ON_SERVICES_DISABLED	4021	Add-On services have been disabled. Please contact support to enable them.
MAX_RECORDING_LIMIT_REACHED_ON_ORGANIZATION	4028	You have reached max limit of recording on organization. To increase contact at support@videosdk.live
MAX_HLS_LIMIT_REACHED_ON_ORGANIZATION	4029	You have reached max limit of hls on organization. To increase contact at support@videosdk.live
MAX_LIVESTREAM_LIMIT_REACHED_ON_ORGANIZATION	4030	You have reached max limit of livestream on organization. To increase contact at support@videosdk.live
MAX_RECV_ONLY_LIMIT_REACHED_ON_ORGANIZATION	4041	Your organization has reached the maximum recv-only limit. To increase contact at support@videosdk.live

2. Errors associated with Token

Errors listed here are related to issues with the API key, authentication tokens, or permissions assigned to users. These errors can occur when tokens are missing, expired, or improperly configured.

Name	Code	Message
INVALID_API_KEY	4001	The provided API key is either missing or invalid.
INVALID_TOKEN	4002	The provided token is empty, invalid, or has expired.
INVALID_PERMISSIONS	4008	The permissions in the token are incorrect. Please verify them.
UNAUTHORIZED_MEETING_ID	4022	The provided token is not authorized for this meeting ID.
UNAUTHORIZED_PARTICIPANT_ID	4023	The provided token is not authorized for this participant ID.
UNAUTHORIZED_ROLE	4024	The role specified in the token is not valid for joining this meeting.
UNAUTHORIZED_REQUEST	4025	Your request does not match the security configuration.
APIKEY_DEACTIVATED	4053	The provided API key is deactivated. Please verify it on the dashboard.

3. Errors associated with Meeting and Participant

This table lists errors resulting from invalid or missing meeting or participant details, including cases where a participant attempts to join with a duplicate ID.

Name	Code	Message
INVALID_MEETING_ID	4003	The meeting ID provided is either invalid or missing.
INVALID_PARTICIPANT_ID	4004	The participant ID is either invalid or missing.
DUPLICATE_PARTICIPANT	4005	This participant has joined from another device.
MEETING_ID_DISABLED	4052	The provided meeting ID is disabled. Please generate a new meetingId using the API.

4. Errors associated with Add-on Service

This section addresses errors that occur while using VideoSDK's add-on services such as recording, livestreaming, HLS streaming, and transcription.

Recording-related errors

Name	Code	Message
START_RECORDING_FAILED	4011	Failed to start recording. Please try again.
STOP_RECORDING_FAILED	4012	Failed to stop recording. Please try again.
RECORDING_FAILED	5001	Recording was stopped due to an error.
START_PARTICIPANT_RECORDING_FAILED	4035	Failed to start participant recording. Please check the request.
STOP_PARTICIPANT_RECORDING_FAILED	4036	Failed to stop participant recording.
PARTICIPANT_RECORDING_FAILED	5012	Participant recording has stopped due to an error.
START_TRACK_RECORDING_FAILED	4037	Failed to start track recording.
STOP_TRACK_RECORDING_FAILED	4038	Failed to stop track recording.
TRACK_RECORDING_FAILED	5013	Track recording stopped due to an unknown error.
PREV_RECORDING_PROCESSING	4018	Previous recording session is being processed, please try again after few seconds.
RECORDING_DURATION_LIMIT_REACHED	5004	Recording stopped due to maximum duration being reached.
START_COMPOSITE_RECORDING_FAILED	4039	Failed to start composite recording. Please try again.
STOP_COMPPOSITE_RECORDING_FAILED	4040	Failed to stop composite recording. Please try again.

Livestream-related errors

Name	Code	Message
INVALID_LIVESTREAM_CONFIG	4015	Livestream 'outputs' configuration provided was invalid
START_LIVESTREAM_FAILED	4013	Failed to start livestream. Please try again.
STOP_LIVESTREAM_FAILED	4014	Failed to stop livestream. Please try again.
LIVESTREAM_FAILED	5002	Livestream stopped due to an error.
PREV_RTMP_RECORDING_PROCESSING	4019	Previous RTMP recording session is being processed, please try again after few seconds!
LIVESTREAM_DURATION_LIMIT_REACHED	5005	Livestream stopped due to maximum duration being reached.

HLS-related errors

Name	Code	Message
START_HLS_FAILED	4016	Failed to start HLS stream.
STOP_HLS_FAILED	4017	Failed to stop HLS stream.
HLS_FAILED	5003	HLS streaming stopped due to an error.
PREV_HLS_STREAMING_PROCESSING	4020	Previous HLS streaming session is still being processed.
HLS_DURATION_LIMIT_REACHED	5006	HLS stream stopped due to maximum duration being reached.

Transcription-related errors

Name	Code	Message
START_TRANSCRIPTION_FAILED	4031	Failed to start transcription. Please try again.
STOP_TRANSCRIPTION_FAILED	4032	Failed to stop transcription.
TRANSCRIPTION_FAILED	5007	Transcription stopped due to an error.

5. Errors associated with Media

These errors involve media access, device availability, or permission-related issues affecting camera, microphone, and screen sharing.

Device permission-related errors

Name	Code	Message
ERROR_CAMERA_ACCESS_UNAVAILABLE	3005	Camera access unavailable: Please ensure your device is compatible and that you're on a secure website (https://).
ERROR_MICROPHONE_ACCESS_UNAVAILABLE	3006	Microphone access unavailable: Please ensure your device is compatible and that you're on a secure website (https://).
ERROR_CAMERA_ACCESS_DENIED_OR_DISMISSED	3007	Camera access was denied or dismissed. To proceed, kindly grant access manually through your device/browser settings.
ERROR_MICROPHONE_ACCESS_DENIED_OR_DISMISSED	3008	Microphone access was denied or dismissed. To proceed, kindly grant access through your device/browser settings.
ERROR_CAMERA_PERMISSION_DENIED_BY_OS	3009	Camera permission denied by OS system settings. Please check the system settings and grant permission for this browser.
ERROR_MICROPHONE_PERMISSION_DENIED_BY_OS	3010	Microphone permission denied by OS system settings. Please check the system settings and grant permission for this browser.
ERROR_SCREENSHARE_PERMISSION_DENIED	3014	Screen sharing permission was denied. To enable screen sharing, please try again and grant the necessary permissions.

Device-related errors

Name	Code	Message
ERROR_CAMERA_IN_USE	3003	The camera is being used by another application. Please close any programs utilizing the camera, such as video conferencing tools, screen recording software, or other browsers. Restart your browser and attempt again.
ERROR_MICROPHONE_IN_USE	3004	The microphone is being used by another application. Please close any programs utilizing the microphone, such as video conferencing tools, screen recording software, or other browsers. Restart your browser and attempt again.
ERROR_STARTING_VIDEO	3011	Something went wrong, and the webCam could not be enabled. Please try again.
ERROR_STARTING_AUDIO	3012	Something went wrong, and the microphone could not be enabled. Please try again.
ERROR_STARTING_SCREENSHARE	3013	Something went wrong, and the screenshare could not be enabled. Please try again.
ERROR_SCREENSHARE_NOT_SUPPORTED	3015	Screenshare not supported: Unable to generate a screenshare stream. Please ensure your device/browser is compatible.
ERROR_CAMERA_DEVICE_INCOMPATIBLE	3019	Camera device cannot produce video: Unable to produce video stream. Please ensure your device is compatible.
ERROR_MICROPHONE_DEVICE_INCOMPATIBLE	3020	Microphone device cannot produce audio: Unable to produce audio stream. Please ensure your device is compatible.
ERROR_CHANGE_WEBCAM	3024	Something went wrong, and the camera could not be changed. Please try again.

6. Errors associated with Track & Codec

These errors are triggered when there are issues with video, audio, or screen-share tracks, or when the requested codec is not supported.

Track-related errors

Name	Code	Message
ERROR_CUSTOM_VIDEO_TRACK_DISPOSED	3001	The provided custom video track has been disposed of, and is now in an ended state. Reverting to the default video track.
ERROR_CUSTOM_AUDIO_TRACK_DISPOSED	3002	The provided custom audio track has been disposed of, and is now in an ended state. Reverting to the default audio track.
ERROR_CREATING_VIDEO_TRACK	3017	An error occurred while creating the video track. Please try again.
ERROR_CREATING_AUDIO_TRACK	3018	An error occurred while creating the audio track. Please try again.

Codec-related errors

Name	Code	Message
ERROR_VIDEO_PRODUCE_CODEC_NOT_SUPPORTED	3025	The requested video codec is not supported by the current device or browser. Falling back to the default codec.
ERROR_MULTISTREAM_NOT_SUPPORTED	3026	Multistream is not supported for this codec. Falling back to single stream.
CREATE_CONSUMER_FAILED	4050	Failed to create consumer.
CODEC_NOT_SUPPORTED	4051	Your platform doesn't support the remote participant's video codec.

7. Errors associated with Actions

These errors are triggered when an action cannot run in the current state — called before the meeting is joined, or while it is reconnecting.

Action-related errors

Name	Code	Message
ERROR_STARTING_FOREGROUND_SERVICE	3016	An error occurred while initializing the foreground service, preventing screenshare from being enabled. Please try again.
ERROR_ACTION_PERFORMED_BEFORE_MEETING_JOINED	3022	Something went wrong. The room was in a connecting state, and during that time, an action encountered an issue. Please try again after joining a meeting.

Caller-state-related errors

Name	Code	Message
ERROR_MEETING_RECONNECTING	3027	The meeting is reconnecting. Please try again once it reconnects.

8. Errors associated with Participant and Meeting

These errors are triggered when the server rejects a request that targets a remote participant or changes the meeting — including stream subscriptions, meeting mode, room switching, and media relay. The state stays as it was.

Participant-related errors

Name	Code	Message
REMOVE_PARTICIPANT_FAILED	4066	Failed to remove the participant. Please try again.
ENABLE_PARTICIPANT_MIC_FAILED	4067	Failed to enable the participant's microphone. Please try again.
DISABLE_PARTICIPANT_MIC_FAILED	4068	Failed to disable the participant's microphone. Please try again.
ENABLE_PARTICIPANT_WEBCAM_FAILED	4069	Failed to enable the participant's webcam. Please try again.
DISABLE_PARTICIPANT_WEBCAM_FAILED	4070	Failed to disable the participant's webcam. Please try again.
PIN_FAILED	4071	Failed to pin the participant. Please try again.
UNPIN_FAILED	4072	Failed to unpin the participant. Please try again.
SET_QUALITY_FAILED	4073	Failed to set the stream quality. Please try again.

Meeting-related errors

Name	Code	Message
ERROR_CHANGING_MODE	3021	Something went wrong, and the mode could not be changed. Please try again.
ERROR_JOINING_MEETING	3023	Something went wrong. The meeting could not be joined. Please try again.
ADAPTIVE_SUBSCRIPTION_NOT_ENABLED_BY_SDK	4047	Adaptive subscription is not enabled by the SDK. Please contact at support@videosdk.live
ADAPTIVE_SUBSCRIPTION_ENABLE_FAILED	4048	Adaptive subscription is already enabled.
ADAPTIVE_SUBSCRIPTION_DISABLE_FAILED	4049	Adaptive subscription is already disabled.
PAUSE_ALL_STREAMS_FAILED	4057	Failed to pause all streams. Please try again.
RESUME_ALL_STREAMS_FAILED	4058	Failed to resume all streams. Please try again.
RESPOND_ENTRY_FAILED	4059	Failed to respond to the entry request. Please try again.
CHANGE_MODE_FAILED	4065	Failed to change the meeting mode. Please try again.
PAUSE_STREAM_FAILED	4074	Failed to pause the stream. Please try again.
RESUME_STREAM_FAILED	4075	Failed to resume the stream. Please try again.
SWITCH_MEETING_FAILED	4076	Failed to switch the meeting. Please try again.
SWITCH_PARTICIPANT_ROOM_FAILED	4077	Failed to switch the participant's room. Please try again.
REQUEST_MEDIA_RELAY_FAILED	4078	Failed to request media relay. Please try again.
STOP_MEDIA_RELAY_FAILED	4079	Failed to stop media relay. Please try again.
CONSUME_MIC_STREAMS_FAILED	4080	Failed to consume the participant's microphone streams. Please try again.
CONSUME_WEBCAM_STREAMS_FAILED	4081	Failed to consume the participant's webcam streams. Please try again.
STOP_CONSUMING_MIC_STREAMS_FAILED	4082	Failed to stop consuming the participant's microphone streams. Please try again.
STOP_CONSUMING_WEBCAM_STREAMS_FAILED	4083	Failed to stop consuming the participant's webcam streams. Please try again.
RESPOND_MEDIA_RELAY_REQUEST_FAILED	4084	Failed to respond to the media relay request. Please try again.

9. Errors associated with Collaboration

These errors are triggered while using in-meeting collaboration features such as PubSub messaging, the realtime key-value store, the whiteboard, and translation.

PubSub

Name	Code	Message
PUBSUB_PUBLISH_FAILED	4087	Failed to publish the message to the pubsub topic. Please try again.
PUBSUB_SUBSCRIBE_FAILED	4088	Failed to subscribe to the pubsub topic. Please try again.
PUBSUB_UNSUBSCRIBE_FAILED	4089	Failed to unsubscribe from the pubsub topic. Please try again.

Realtime Store

Name	Code	Message
FAILED_TO_SET_VALUE	4045	Failed to set realtime store value.
FAILED_TO_GET_VALUE	4046	Failed to get realtime store value.
FAILED_TO_OBSERVE_VALUE	4085	Failed to start observing the realtime store value.
FAILED_TO_STOP_OBSERVING_VALUE	4086	Failed to stop observing the realtime store value.

Whiteboard

Name	Code	Message
START_WHITEBOARD_FAILED	4054	Failed to start the whiteboard. Please try again.
STOP_WHITEBOARD_FAILED	4055	Failed to stop the whiteboard. Please try again.
WHITEBOARD_OPERATION_IN_PROGRESS	4056	A whiteboard operation is already in progress. Please wait for it to complete.

Translation

Name	Code	Message
START_TRANSLATION_FAILED	4042	Translation start request failed due to an unknown error.
STOP_TRANSLATION_FAILED	4043	Translation stop request failed due to an unknown error.
CHANGE_TRANSLATION_LANGUAGE_FAILED	4044	Change translation language request failed due to an unknown error.