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Session Stats

The Session Stats tab provides detailed media-quality and device-performance graphs for a meeting session. Use it to investigate changes in audio, video, and screen-share quality over time.

To open the tab:

  1. Sign in to the VideoSDK Dashboard.
  2. Select RTC and go to Sessions.
  3. Open a session record.
  4. Select Session Stats.

Session Stats are organized into four tabs:

  • Audio
  • Video
  • Screenshare Audio
  • Screenshare Video

Session Stats

Work with Stats Graphs

The graphs plot metric values across the session timeline. Depending on the graph, you can:

  • Hover over a point to view its timestamp and exact value.
  • Drag the handles below the graph to focus on a specific time range.
  • Use the expand icon to enlarge the graph when that option is available.

Stats by Media Type

The Audio tab displays statistics for audio streams in the session.

MetricDescription
JitterVariation in packet arrival time. Lower jitter generally indicates a more stable connection.
RTT / LatencyThe round-trip time for data to travel between endpoints. Lower RTT generally indicates lower delay.
Packet-Loss PercentageThe percentage of audio packets that did not reach their destination.
BitrateThe amount of audio data transmitted over time.
CPU UsageThe overall CPU usage percentage reported by the participant device.
Memory UsageThe overall memory usage percentage reported by the participant device.

Quality Thresholds

The dashboard categorizes supported metrics using the following thresholds:

MetricGoodAverageBad
JitterLess than 1515–30Greater than 30
RTT / LatencyLess than 150150–300Greater than 300
Packet-Loss PercentageLess than 1%2–5%Greater than 5%
Freeze CountLess than 55–10Greater than 10
Pause CountLess than 33–6Greater than 6

These thresholds are displayed by the dashboard alongside their corresponding graphs.

Unavailable Data

No Data Available indicates that VideoSDK could not display the selected metric. The metric might not apply or the required data might not have been collected. For example:

  • Video statistics are unavailable when video was not enabled.
  • Screenshare statistics are unavailable when screen sharing was not used.
  • Screenshare Audio statistics are unavailable when the shared screen did not include audio.
note

The graphs and metrics available in each tab depend on the media used and the data collected during the session.

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