Stable SDK error code.
| Code | Description |
|---|---|
ERROR_CAMERA_NOT_FOUND |
Please ensure your camera is connected and turned on, and that the camera driver is installed and up-to-date. |
ERROR_CAMERA_ACCESS_DENIED_OR_DISMISSED |
Oops! It seems like camera access was denied or dismissed. To proceed, kindly grant access through your browser settings. |
ERROR_CAMERA_IN_USE |
The camera is being used by another application. Please close any programs utilizing the camera, such as video conferencing tools, screen recording software, or other browsers. Restart your browser and attempt again. |
ERROR_CAMERA_CONSTRAINT_NOT_SATISFIED |
The camera cannot satisfy the requested constraints (resolution, frame rate, etc.). |
ERROR_WEBCAM_TRACK_ENDED |
Webcam track has ended or the webcam is disconnected. Please ensure your webcam is properly connected and try restarting it. |
ERROR_VIDEO_SOURCE_INITIATION_FAILED |
Unable to initiate video source. Please verify browser settings for video permissions. |
ERROR_INVALID_CUSTOM_VIDEO_TRACK |
The provided videoTrack is invalid. Pass a MediaStream containing a live video track. |
ERROR_MICROPHONE_NOT_FOUND |
Please ensure your microphone is connected and turned on. |
ERROR_MICROPHONE_ACCESS_DENIED_OR_DISMISSED |
Oops! It seems like microphone access was denied or dismissed. To proceed, kindly grant access through your browser settings. |
ERROR_MICROPHONE_IN_USE |
The microphone is being used by another application. Please close any programs utilizing the microphone, such as video conferencing tools, screen recording software, or other browsers. Restart your browser and attempt again. |
ERROR_MICROPHONE_CONSTRAINT_NOT_SATISFIED |
The microphone cannot satisfy the requested constraints (sample rate, channels, etc.). |
ERROR_MICROPHONE_TRACK_ENDED |
Microphone track has ended or the microphone is disconnected. Please check your microphone connection and try again. |
ERROR_AUDIO_SOURCE_INITIATION_FAILED |
Unable to initiate audio source. |
ERROR_INVALID_CUSTOM_AUDIO_TRACK |
The provided audioTrack is invalid. Pass a MediaStream containing a live audio track. |
ERROR_PRECALL_TEST_ALREADY_RUNNING |
A pre-call test is already running. Stop the active test before starting a new one. |
ERROR_PRECALL_INVALID_CONFIG |
Invalid configuration passed to runPreCallTest. |
ERROR_PRECALL_INVALID_TOKEN |
Authentication token is missing, empty, or invalid. |
ERROR_PRECALL_MEDIA_CHECK_FAILED |
Pre-call test cannot continue — neither camera nor microphone could be acquired. |
ERROR_PRECALL_TEST_FAILED |
The pre-call network test could not be completed. Please try again. |
Message paired with code — matches the description column above.
Error thrown via Promise rejection from VideoSDK.runPreCallTest, and surfaced inside the resolved result for any phase (camera, microphone, network) that fails.